JBA Sun Retreats Birchwood Acres — Reviews

We had a nice family stay overall, and the RV site was well equipped with useful kitchen supplies. However, the mattress and some furniture need updating and maintenance. The water park was closed throughout our five-day stay, and the snack room was out of pizza and ice cream. The fishing pond also needed better maintenance. More activities for kids and better overall management would make this resort much more enjoyable. Despite these issues, we still had a good family trip.

We stayed in a cabin for 4 nights. Overall our experience was a great one. The splash park was closed for the entirety of our stay, which was a little disappointing but understandable that sometimes things break. The entire staff with the exception of one were friendly, polite and helpful. The man who says he’s “security” could certainly use a lesson in how to speak to people. I witnessed him on no less than 4 occasions speaking down to people who were “breaking” the rules. One was parked in a golf cart with a child on his lap, the cart was not moving but this man approached in a very aggressive state and yelled at him to “get the kid of his lap” when the man said oh, sorry we were just sitting here he replied that he would take the cart away if he had anything else to say. Very unprofessional, and this was just one example. I watched him harass people the whole time we were there. More ceramic options would be nice, and more than 3 rounds at Bingo would also be an improvement as the whole thing was over in less than 15 minutes, which was disappointing to most of us there. It’s a very well maintained campground, check in was a quick and easy process and with the exception of the one person mentioned, the rest of the staff were delightful, especially Zach who seemed to be every where doing it all but always with a smile and upbeat personality.

The staff couldn't have been any more friendly and inviting. The activities for the kids were plentiful, and so much fun. They are incredibly accommodating as well.

Staff was very friendly and attentive. Great amenities. Very disappointed that the splash pad was closed though.

Nice shaded sites. The owners were hospitable. The only complaint I have is the rudeness of some of the other campers. The roadways were clearly marked as one way, yet car after car and golf cart after golf cart went the wrong way. This made it more dangerous for our young grandkids who were on bikes.

Friendly staff, great tent site, plenty to keep the kids busy. Oh and believe it or not you can even door dash if you’ve forgotten stuff!

Campground was very loud. Very rude and inconsiderate people playing music very loud after stated quiet time. A lot of teenager hanging out at bathrooms across from our site late at night screaming profanity did sit well with my family having young kids. While this campground seems like it could be nice it was a disappointment to us.

The cabins are in a beautiful setting, making this a perfect getaway for families. The environment is peaceful, and the water park is a lot of fun. There are a couple of areas that could use improvement. Some parts of the water park flooring need maintenance, and our cabin wasn't as clean as expected—we noticed spider webs in several places. If these issues were addressed, the experience would be excellent. Overall, we had a great time, but these maintenance and cleanliness concerns are why I couldn't give it a full five-star rating.

There were too many Ducks poop around.. and the neighbors around us were too loud after quiet hours…(until 1am ish…)

Staff Was nice and friendly. Camping sitewas nice and clean and was a good experience

My family stayed in an RV on site. The beds need to be upgraded. You felt like you were sleeping on straight plywood. The hot water ran out quickly in RV, barely 2 people could take quick showers. The main bathrooms were super clean though. The staff was super friendly and helpful. Very responsive to issues, questions, concerns, etc. Wish the general store offered a little more as the surrounded area is not so pleasant to shop in. Overall, we had a great time. Kids enjoyed the pools, water park, jumping pillow and activities. Its great to bring a family especially with younger kids.

This place is amazing! Our whole group had a great time with Yogi Bear. There's never a dull moment here. The camp staff is helpful and friendly, and the entire area is well-maintained.

We love Yogi parks and the kids had a great time! In comparison to some of the others we've been to I would give it a 4.5. The "issues" were activties not starting on time and some disorganization (especially with ceramics). The pool/water park area is difficult to get to. I also found it odd that there was no gate. It's the Catskills so yeah it's very hilly. Hard for young kids to get around on a bike. The (rv) sites were great! Clean and well sized. There was a lot more interaction with Yogi/Cindy and Boo Boo than at other locations. In Deleware we never saw Yogi saw him at least 4 times in 3 days. Plenty of activities. Went with friends had a total of 8 kids ages 4-12 and they all had a great time!

Store a bit expensive

We liked it a lot and the children enjoyed the pool.